Man jailed for misusing emergency contact centre

I got this in the e-mail through a newsletter from callcentres.net which I subscribe to:

A Victorian man has been jailed after making more than 3600 crank calls to the emergency 000 contact centre.

The man made 3674 calls to 000 between May 2005, and December 2007, was usually drunk and abusive to agents. He was initially arrested last August and had his mobile phone seized, but called 000 two days later on a new phone to ask where he could get his old phone back.

Emergency Services Telecommunications Authority spokesman Wayne Debernardi said fire brigade, police and ambulance services responding to crank calls were being dispatched to homes where there was no emergency. The man was jailed for three months but started making more 000 calls after his release and is now serving a four-month jail term.

I wonder how it is in Malaysia. Can’t seem to find any stories on a person actually being fined or penalized for abusing our emergency line number. Crank phone calls happens in the call center where I work almost daily. They range from kids who just shouts at you or even using vulgar words to adults who are drunk and having fun teasing our poor agents. Well, there’s so many lonely people out there I guess. That’s why it’s good therapy for them to start blogging ey?

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